The pressure to handle high call volumes efficiently and accurately is immense. Whether it’s...
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The use of AI call center agents involves reducing significant expenses. High employee turnover...
With rising expectations and competition, balancing reduced AHT with great service is a top pri...
A 2023 survey found that 70% of healthcare organizations saw voice AI as helpful for improving...
A superior customer experience (CX) stands as a pivotal differentiator for businesses of all sc...