Staffing Challenges
Finding and retaining qualified RCM staff can be difficult, especially skilled professionals. This can lead to backlogs, delays, and increased costs.
Billing and Claim Errors
Claims and billing related errors, such as incorrect coding or patient information, can result in claim denials and delays in reimbursement.
Agent Burnout
Human agents navigate multiple cases, many times hindering focus and potentially impacting claim accuracy. Overworked human agents risk inaccuracy.
Compliance Issues
Navigating the ever-changing regulatory landscape in healthcare can be complex and time-consuming. Non-compliance can result in costly penalties and reputational damage.